Data protection complaints.
If you have a concern about how Music Intel has handled personal information relating to you, you can complain directly to us.
How to complain.
Email legal@musicintel.co.uk. Please include the service concerned, a short description of the issue and how you would like it resolved. Do not include identity documents or sensitive personal information unless we ask for them securely.
We accept complaints by email, and can discuss another accessible method if email is unsuitable.
What happens next.
We acknowledge a data-protection complaint within 30 days of receiving it. We make appropriate enquiries, keep you informed where necessary and explain our findings or proposed action without undue delay.
A complaint is different from a request to exercise a personal-data right, although both can be sent to the same email address. We handle requests and complaints under the time limits that apply to each.
Independent regulator.
You may raise a concern with the Information Commissioner's Office at ico.org.uk. You do not lose that right by contacting us.
Music Intel Ltd is registered in England and Wales, company number 17022941, registered office Ingles Manor, Castle Hill Avenue, Folkestone, Kent CT20 2RD, United Kingdom.
Questions: legal@musicintel.co.uk